Refund policy

30-Day Returns

You have 30 days from the date of delivery to request a return.

To be eligible, the item must be:

• In the same condition you received it
• Unused, unworn, with tags
• In its original packaging
• Accompanied by a receipt or proof of purchase

To initiate a return, please email us at service@fogattiliving.com.

If your return is accepted, we’ll send you a prepaid return shipping label and instructions on how to send your item back.
Note: Returns sent without prior authorization will not be accepted.

For any return-related questions, you’re always welcome to contact us.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or you received the wrong product, contact us immediately so we can evaluate the issue and make it right.

Exchanges

The fastest way to get the item you want is to place a new order after your return is accepted and processed.

European Union Customers

Including all policies mentioned above. If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days—for any reason and without justification. Items must be returned in original condition with packaging and proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you if your refund is approved. If so, your original payment method will be refunded within 10 business days.

Please note:

• It may take additional time for your bank or credit card company to process and post the refund.
• If more than 15 business days have passed since your return was approved, please contact us at service@fogattiliving.com.